Independent Insurance Solutions & Claims Investigation – Cross-Border Expertise
In the insurance industry, well-structured policies and effective claims handling go hand in hand. A comprehensive insurance policy is designed not only to protect against risk, but also to ensure clarity, confidence, and efficiency when a claim arises — regardless of where in the world the policyholder is located.
In today’s global environment, cross-border insurance requires more than standard coverage. Insurers must ensure that policies are properly designed, clearly understood, and supported by reliable processes for verification and claims assessment. When an incident occurs, accurate information and timely investigation are essential — but they are only one part of a broader insurance solution.
This is where NBS adds value.
NBS & RENOMIA: Comprehensive Insurance Solutions and Cross-Border Expertise
NBS is committed to delivering high-quality insurance solutions that combine strong policy design with expert claims support. To achieve this, NBS partners with a trusted specialist — ensuring that every client benefits from both robust insurance coverage and professional claims handling.
For insurance-related services, NBS has selected RENOMIA, a leading international insurance group with a strong presence across Central and Eastern Europe, as its dedicated partner. This collaboration allows NBS clients to access not only expert claims investigation, but also tailored insurance policies, risk management strategies, and ongoing advisory support.
Cross-Border Insurance: Beyond Claims Handling
In a global business landscape, insurance extends beyond reacting to incidents. It begins with the creation of effective policies that anticipate risk, provide clear coverage, and support clients across jurisdictions.
When claims arise across borders, insurers face additional challenges in verifying facts remotely. While accurate and timely claims investigation remains critical, it is equally important that policies are structured to minimize uncertainty and streamline the entire process.
Through its partnership with RENOMIA, NBS delivers integrated insurance solutions — combining policy expertise, risk management, and reliable cross-border claims investigation — ensuring clients are protected at every stage, from policy creation to claim resolution.
About RENOMIA: 30+ Years of Insurance Excellence
Founded in 1993, RENOMIA has grown into one of the most trusted and established insurance brokers in the CEE region. With more than three decades of experience, RENOMIA holds a leading market position and operates across 13 countries: Czech Republic, Bulgaria, Austria, Bosnia & Herzegovina, Croatia, Hungary, Latvia, Lithuania, Poland, Romania, Serbia, Slovak Republic, and Slovenia — through its own branches and subsidiaries.
RENOMIA is a stable and transparent company owned by its own management, recognized by both domestic and international insurance markets. It fully meets all conditions for operating within the joint EU market, making it a reliable and compliant partner for businesses across Europe and beyond.
Since 2019, RENOMIA has been in a strategic partnership with Gallagher, the world’s third-largest global insurance broker, following Gallagher’s acquisition of a 30% minority stake in RENOMIA. This collaboration has empowered RENOMIA to harness Gallagher’s global expertise and deliver truly comprehensive client services on a worldwide scale — opening doors to markets, products, and risk management capabilities far beyond the CEE region.
RENOMIA is also a member of the Worldwide Broker Network (WBN) and other important international broker groups, maintaining active relationships with major global reinsurers and insurers including Lloyd’s, Munich RE, Swiss RE, Scor, Chubb, and Generali. Through this unique positioning on the international insurance market, RENOMIA is able to provide quality services virtually anywhere in the world where clients may have present or future investments.
RENOMIA is in regular contact with its international partners, particularly in countries where it holds a strong market position across Central and Eastern Europe, and continuously evaluates the insurance landscape in each country of operation to provide clients with up-to-date, relevant guidance.
RENOMIA’s People and Structure
RENOMIA recognizes that a dedicated, knowledgeable service team is one of the most important factors in delivering value to clients. Every client is assigned a professional team that includes key roles such as an account manager, loss adjusters, risk manager, and employee benefits specialists — so clients always know exactly who to turn to.
The internal organizational structure is built around the company’s strategy to provide the maximum range of services across all departments. Within each department, there are specialists for specific types of insurance, all fully available to meet client needs. This structured, client-centered approach ensures consistent quality, fast response times, and tailored solutions at every touchpoint.
Insurance Lines Covered
RENOMIA — accessible through NBS — offers a comprehensive portfolio of insurance solutions tailored to businesses of all sizes and industries:
- Property Insurance — protection for physical assets and infrastructure
- Transport & Logistics Insurance — coverage for goods in transit and supply chain risks
- Liability Insurance — including professional liability and third-party coverage
- Group Employee Benefits — a full suite of solutions for management and employees, including group medical insurance, group accident insurance, group life insurance, group critical illness insurance, and group travel insurance
- Specialized Insurance Lines — trade credit insurance, Directors & Officers (D&O), cyber insurance, aircraft insurance, and more
For the management and employees of client companies, RENOMIA’s dedicated Insurance of Persons and Employee Benefits Department offers a particularly wide range of services and products — ensuring that workforce protection is as comprehensive as business risk coverage.
Industries serviced
RENOMIA’s team of specialists has deep expertise across a wide range of sectors. The group specializes primarily in the insurance of industrial and business risks and provides dedicated risk management services to clients operating in demanding, complex environments. Key industries served include:
- Transport & Logistics
- Construction
- Energy
- Healthcare
- Information Technology
- Industrial and Manufacturing
- Financial Services
This cross-sector expertise means that RENOMIA does not apply a one-size-fits-all approach — instead, each client benefits from industry-specific knowledge and tailored insurance programs designed around their unique operational risks.
Professional Claims Settlement: Always on Your Side
One of RENOMIA’s core strengths — and a key reason NBS chose this partnership — is its professional claims handling service. When an incident occurs, you need more than just a policy; you need an experienced team fighting for your interests. RENOMIA has many years of experience in handling claims across a wide range of industry sectors and is fully committed to achieving the best possible outcome for every client.
RENOMIA’s claims team delivers:
- Fast and efficient claims settlement
- Maximum insurance benefit recovery
- 24/7 availability for urgent situations
- Ongoing evaluation and monitoring of the entire claims process
- Root-cause analysis of damage in an effort to optimize future insurance programs
- Effective claims handling procedures tailored to each client’s business
RENOMIA’s Consulting Approach: Data-Driven, Client-Centered
RENOMIA goes beyond standard insurance brokerage. Their consulting-led approach helps clients identify, understand, and proactively manage risks before they become costly claims. A comprehensive analysis of risks is conducted to understand potential threats and their financial impacts — which forms the essential foundation for setting optimum insurance coverage.
Through the use of data, detailed analysis, and decades of accumulated experience, RENOMIA always finds the best solution for its clients. This means not just placing insurance policies, but actively helping businesses mitigate financial impacts when incidents occur — and continuously refining their insurance programs based on real-world claims experience.
Learn more about RENOMIA at www.renomia.bg or contact NBS for support and assitant.